Thank you for shopping with Toybolo. We are committed to delivering your crafting supplies safely and promptly.
• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During festivals or promotional sales, processing may take slightly longer.
Estimated delivery timelines:
• Metro Cities: 2–10 Business Days
• Other Cities: 4–15 Business Days
• Remote Locations: 5–20 Business Days
Delivery times are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping charges are calculated during checkout based on:
• Delivery location
• Package weight
• Courier service
Free shipping offers, if available, will be displayed during checkout.
After dispatch, customers will receive a tracking number via email to monitor their shipment.
If your order is damaged, or incomplete, please contact us within 48 hours of delivery with unboxing videos of the package and products.
Customers are responsible for providing accurate shipping details. Toybolo is not liable for delays or additional charges resulting from incorrect addresses or contact information.